Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
comfortable
clean
lacking furniture
limited local knowledge
8.0/10
Great
Rooms
7.1
Location
8.4
Service
8.1
Dining
8.6
Guest reviews
8.0/10
based on 7 reviews
8.6
8.6/10 based on 565 reviews
John
United Kingdom,
May
2024
7.6/10
I loved the eclectic vibe of the room, but it seemed to be missing some furniture based on the empty space. The service was friendly but lacked knowledge about the city. The location was perfect for exploring Broadway and Printers Alley, but could use a better atmosphere. The dining experience in the coffee bar was amazing. The facilities were great overall.
Rooms
7.0
The room had a cool, eclectic vibe but felt like it was missing some furniture based on empty space.
Service
6.0
The staff was very friendly and always greeted me with a smile, but they were not very knowledgeable about the area.
Location
8.0
The location was convenient, perfect for exploring Broadway and Printers Alley, but could have a better atmosphere.
Dining
9.0
The dining experience in the coffee bar was amazing with seasonal dishes included.
Facilities
8.0
The facilities were great overall.
comfortable
lacking furniture
Joel
United States,
February
2024
8.4/10
The hotel offers beautiful and spacious rooms but lacks coziness due to minimal furniture and dark lighting. The service is excellent, particularly at the coffee bar in the front lobby. The location is fantastic for exploring Nashville, within walking distance of all the downtown attractions. The dining experience is amazing with excellent local meat options.
Rooms
7.0
The rooms are beautiful and spacious but lack coziness due to minimal furniture and dark lighting. No baths available.
Service
9.0
The service was wonderful, with helpful and friendly staff throughout the hotel.
Location
9.0
The location is great for exploring Nashville, within walking distance of all the downtown action and popular attractions like Bridgestone, The Ryman, and the Hall of Fame.
Dining
9.0
The dining experience was excellent, especially with the local meat options available.
Facilities
8.0
The facilities are well-maintained and offer great amenities for a comfortable stay.
Alf
United Kingdom,
September
2023
8.2/10
I found the hotel to be located in a great spot, near the heart of Nashville, making it easy to explore Broadway and Printers Alley. The staff was friendly and helpful, though a bit lacking in local knowledge. The hotel's dining options were lovely, especially in the charming coffee bar, but there were a few minor issues with the room setup and cleanliness.
Rooms
8.0
Our room, likely a king deluxe, seemed to be missing some furniture based on the empty spaces, but overall it was comfortable.
Service
7.0
The service was friendly and accommodating, though some staff members needed more training about the city offerings.
Location
9.0
The location surpassed my expectations, being close enough to enjoy the downtown action but still peaceful and relaxing. The secret bar in the lower level was a delightful find.
Dining
8.0
The hotel's coffee bar provided a wonderful dining experience, however, the room service could have been improved; lacked a bit in variety.
Facilities
9.0
The hotel boasts great facilities from the rooftop area to the lobby and cafe, enhancing the overall experience of the stay.
Roger
United Kingdom,
September
2023
8.2/10
I was pleasantly surprised by the hotel's location, which turned out to be even better than expected. It's perfect for exploring Broadway and Printers Alley, striking a balance between access to the action and a relaxing atmosphere. The surrounding area was great but could use an improved ambiance for the Broadway scene. While there were some inconveniences like elevator testing announcements, overall, the location was a highlight.
Rooms
7.0
The room I stayed in had some noise from trucks in the alley until late afternoon, but the rooftop area was spacious and had a cool, eclectic vibe.
Service
8.0
The service was incredibly helpful and friendly, with staff being very welcoming and accommodating. However, there was a lapse in attention to detail as the bathroom floors were not vacuumed.
Location
9.0
The location surpassed my expectations, offering easy access to Broadway and Printers Alley while also being relaxing. The atmosphere in the hotel's restaurant could be enhanced, but overall, it was a great base for exploring Nashville.
Dining
9.0
I enjoyed dining options within walking distance, especially the coffee bar belonging to the hotel. The food, including toasted sandwiches, was excellent.
Facilities
8.0
The hotel provided great facilities, and despite some minor inconveniences, the overall experience was positive.
Dan
United States,
September
2023
8.2/10
My stay at the hotel was a mix of positives and negatives. The room I received, a king deluxe, felt spacious but lacked some furniture, making it echo and not very cozy. The service, however, was top-notch with knowledgeable and entertaining staff. The location was great for exploring Broadway and Printers Alley. The dining experience was excellent, especially at the hotel's coffee bar. Overall, a comfortable stay with a few areas that could be improved.
Rooms
7.0
The room I got, a king deluxe, felt quite large but lacked some furniture, making it echo and not very cozy.
Service
9.0
The staff was extremely helpful and friendly, making my stay enjoyable.
Location
8.0
The location was great for exploring Broadway and Printers Alley.
Dining
9.0
The dining experience, especially at the hotel's coffee bar, was excellent.
Facilities
8.0
The hotel facilities were well-maintained and offered a pleasant experience.
Clive
United Kingdom,
July
2023
8.2/10
The hotel has a great location close to downtown action, with friendly service and cozy rooms, though some furniture was missing. The atmosphere could improve, but the surrounding area is fantastic. The dining experience was enjoyable, and the facilities were well-kept.
Rooms
7.0
The room we stayed in was cozy and clean, but it felt like it was missing some furniture based on the empty space.
Service
9.0
The staff members were super friendly, always greeting us with a smile and being quite helpful during our stay.
Location
8.0
The hotel's proximity to downtown attractions like Broadway, Bridgestone, and Puckett's was great. While the atmosphere could be improved, the surrounding area was fantastic and relaxing.
Dining
8.0
We enjoyed the dining experience, especially the Italian pasta available. The coffee bar belonging to the hotel was a nice touch.
Facilities
9.0
From the secret bar in the lower level to the rooftop area, the facilities were great and well-maintained.
Al
United States,
May
2023
8.0/10
I had a mixed experience at the hotel. While the rooms we received were spacious until late afternoon, they seemed to lack some furniture that was expected based on the pictures. The service was top-notch, extremely friendly, and always attentive to our needs. The location was great for exploring Nashville but could use some improvement in creating a better atmosphere. The dining options were limited but the quality was excellent. Overall, a stay with both positives and negatives.
Rooms
7.0
The room we received was spacious until late afternoon, but it appeared to be lacking some furniture based on the empty space, not exactly as pictured.
Service
9.0
The staff was very friendly and always had a smile, making sure all our needs were met.
Location
8.0
The hotel's location was ideal for checking out Broadway and Printers Alley, rich with history, but can improve its atmosphere for the Broadway area.
Dining
8.0
The dining experience was excellent, even though the options were somewhat limited.
Facilities
8.0
The facilities were good overall, offering everything we needed for a comfortable stay.
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